Terms of Service

ARVORA provides professional digital services, including:

• Business websites
• Booking systems
• E-commerce stores
• Portfolio websites
• Custom web applications
• Admin dashboards and internal systems
• Maintenance and support services
• SEO and performance-focused website development

Each project is based on a defined scope of work agreed with the client.

The scope may include pages, features, languages, integrations, design requirements, content structure, support level, and delivery timeline.

Any feature, page, integration, or service not included in the agreed scope may require a separate quotation and additional payment.

ARVORA does not rely on fixed public pricing packages. Each project is priced according to its specific requirements.

Pricing may depend on:

• Project type
• Number of pages
• Number of languages
• Booking or e-commerce functionality
• Custom dashboard requirements
• Third-party integrations
• Content and SEO requirements
• Maintenance and support level
• Timeline and complexity

A project price becomes valid only after ARVORA provides a written quote or agreement and the client accepts it.

For selected projects, ARVORA may offer a no-upfront-cost demo approach.

This means ARVORA may prepare an initial demo or concept before requesting payment. However, the client does not receive final files, production access, source code, deployment, or ownership rights until the agreed payment terms are completed.

ARVORA reserves the right to accept or reject no-upfront demo requests at its discretion.

Payment terms are defined in the project proposal or agreement.

Payments may be structured as:

• Monthly subscription
• One-time project payment
• Milestone-based payment
• Maintenance retainer
• Code-only delivery fee
• Custom arrangement agreed in writing

Late or unpaid invoices may result in suspension of work, delay in delivery, or suspension of services until outstanding balances are settled.

If the client chooses a monthly subscription plan, ARVORA may provide ongoing services such as hosting management, maintenance, updates, monitoring, technical support, content changes, and service continuity according to the agreed plan.

The exact services included in the monthly subscription will be specified in the agreement.

If the subscription is cancelled or unpaid, ARVORA may suspend ongoing services, support, hosting management, or access to subscription-based features, subject to the terms of the agreement.

If the client chooses code-only delivery without a monthly subscription, ARVORA’s responsibility is limited to delivering the agreed source code or project files after full payment is received.

Code-only delivery does not include:

• Hosting
• Domain purchase or management
• Email setup
• Ongoing maintenance
• Security monitoring
• Monthly updates
• Bug fixes after the agreed support period
• Deployment support
• Third-party service fees
• Future changes or feature additions

Any additional support after code delivery must be agreed and paid for separately.

Unless clearly stated in writing, the project price does not include third-party costs such as:

• Domain names
• Hosting
• Email services
• SMS services
• Payment gateways
• Plugins or paid software
• External APIs
• Stock images, fonts, or licensed assets
• Translation tools
• Analytics tools
• Other third-party platforms

The client is responsible for third-party fees unless ARVORA agrees otherwise in writing.

The client agrees to:

• Provide accurate project information
• Provide required content, images, logos, and access credentials on time
• Review and approve work within reasonable timeframes
• Ensure that supplied materials do not violate third-party rights
• Pay agreed fees according to the payment schedule
• Communicate requested changes clearly and in writing

Delays caused by missing content, late approvals, or incomplete information may affect the delivery timeline.

Each project may include a defined number of revision rounds.

Revisions usually include reasonable changes to text, images, layout, colors, or small design adjustments.

Revisions do not include major changes to the project concept, new features, new pages, new integrations, or rebuilding approved work unless agreed separately.

Unless otherwise agreed in writing, final delivered work is transferred or licensed to the client only after full payment is received.

ARVORA may retain rights to:

• Pre-existing tools, frameworks, libraries, templates, and internal systems
• Reusable code patterns and development methods
• General knowledge and technical processes used during development

The client is responsible for ensuring that all content, images, logos, trademarks, and materials provided to ARVORA are legally owned or properly licensed.

Unless the client requests otherwise in writing, ARVORA may display completed work, screenshots, project descriptions, or general results in its portfolio, case studies, social media, or marketing materials.

Sensitive business information will not be shared publicly without permission.

Post-launch support is provided only if included in the project agreement or monthly subscription.

Support may include bug fixes, small updates, monitoring, or technical assistance depending on the plan.

Support does not include new features, redesigns, major content changes, or third-party platform issues unless agreed separately.

If a client cancels a project after work has started, ARVORA may charge for the work already completed, time spent, planning, design, development, or reserved resources.

Payments already made may be non-refundable depending on the project stage and agreement.

ARVORA aims to provide reliable services, but cannot guarantee uninterrupted availability of websites, hosting, third-party platforms, APIs, payment gateways, email systems, or external tools.

ARVORA is not responsible for downtime or issues caused by third-party providers, client-side changes, unpaid subscriptions, expired domains, or external service failures.

To the maximum extent permitted by law, ARVORA is not liable for indirect, incidental, special, or consequential damages, including loss of profits, lost business, lost data, or reputational damage.

ARVORA’s total liability for any claim is limited to the amount paid by the client for the specific service giving rise to the claim, unless otherwise required by law.

ARVORA builds websites and digital systems with professional standards, performance, SEO structure, and conversion-focused design.

However, ARVORA does not guarantee specific business results, search engine rankings, sales, leads, revenue, or traffic outcomes, as these depend on many external factors.

ARVORA may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date.

For questions about these Terms, contact us at:

Email: hello@arvora.io